Shipping policy

 

Thank you for visiting and shopping at The Snapper Shack, we appreciate your business. Following are the terms and conditions that constitute our shipping policy.

DELIVERY CHARGES

MAINLAND UK

We deliver to every postcode in the UK Monday to Saturday. For orders under £75.00 we charge £5.95.

We offer Next Day Delivery on orders placed before 4pm between Monday - Friday for delivery on Tuesday - Saturday. Please note, we do not deliver on Sunday or Monday.

Due to demand, there may be occasions where our cut off time changes. Next Day Delivery costs may vary on Saturdays and at peak times such as Christmas and Easter.

For all STANDARD orders totalling £75.00 or over, after any discounts or codes applied, we offer Free Delivery.

We offer Free Collection from Pinch My Bun Restaurant, located at: 159 Wellingborough Road, Northampton, NN1 4DX. Available collection times: 12pm-8pm Tuesday to Saturday, 12-3pm Sunday.

​The Snapper Shack does not ship to P.O boxes due to the nature of the products.

Please note that certain dates will be exempt from our Free Delivery Offer. Such as around Christmas peak periods.

SCHEDULING YOUR DELIVERY

We appreciate that you will want to know when your order will arrive. You don’t need to be at home when we deliver. At check-out we ask that you leave instructions on somewhere your order can be left safely in the event nobody is around to accept delivery in the ‘additional notes’ box.

All products products must be refrigerated as soon as you open your consignment. Once you input your delivery address and postcode the exact delivery charge, will be automatically calculated and added to your bill (if applicable).

Please do not hesitate to get in touch if you have any questions.

AMENDING YOUR ORDER

To amend the date of an existing delivery please contact us via phone, email or leave a message on our answer phone. We will not be able to amend or cancel a delivery after dispatch. Due to the nature of the product, The Snapper Shack are unable to provide returns or refunds.

If you require express shipping, please contact us and we will endeavour to accommodate where possible. 

© Ellary Communications 2020. All rights reserved.

The Snapper Shack.